Shipping & Returns

Pannaiyar ensures that your authentic traditional provisions reach your doorstep safely and swiftly. Our dedicated fulfillment team processes and dispatches all orders within 1-2 business days from the time of confirmation.

Delivery Within UAE

• Standard Delivery: Expected within 2-3 business days across all emirates.
• Next-Day Delivery: Available for select areas if ordered before 2 PM.
• Complimentary shipping is offered for all UAE orders that meet our minimum cart requirement.

Global Shipping

We proudly export our premium goods worldwide. International transit times generally range from 7 to 15 business days depending on customs and local couriers. Please be aware that customers are responsible for any import duties, taxes, or customs fees levied by their respective countries.

Track Your Order

As soon as your package leaves our warehouse, we will email you a shipment notification containing a tracking link. You can easily monitor your parcel's journey in real-time.

We stand by the quality of Pannaiyar products. If your order does not meet your expectations, our support team is ready to assist you with a return or exchange.

Return Conditions

• Return requests must be initiated within 7 days of the delivery date.
• For hygiene and safety reasons, food items must remain unopened, with all original seals and packaging intact.
• A valid order number or proof of purchase is required for processing.

Defective or Damaged Goods

If you receive an item that is damaged, defective, or incorrect, please notify us within 48 hours of receipt. Kindly provide clear photos of the issue, and we will swiftly arrange for a replacement or issue a full refund without any extra charges.